PRIVACY POLICY AGREEMENT
This privacy statement describes the types of information that Grand Arcanum Jewelry (“Grand Arcanum,” “we,” “our,” or “us”) gathers, why we do so, how we use it, and your options and rights in relation to it. This Privacy Policy covers the information we collect about you from our website, our stores, and any other channel you may use to interact with us. These channels include, but are not limited to, social media platforms, live chat, email,
phone, postal mail, and live chat services. It also covers the use of any online service location that provides a link to this Privacy Policy, as well as all features, content, and other services that we own, control, or make available via any channel (collectively, the “Service”).
Grand Arcanum invites you to read this Privacy Policy on a regular basis to understand our privacy policies.
PARTICULAR PROVISIONS FOR CALIFORNIANS If you live in California, you could be entitled to further rights about how we use your personal information; for more information, read the “Additional Disclosures for California Residents.”
California residents apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires businesses collecting or disclosing personal information to provide notices and means to exercise rights.
California Notice of Collection
In the past 12 months, we have collected the following categories of personal information enumerated in the CCPA:
Identifiers, such as name, email address, phone number account name, IP address, and an ID or number assigned to your account.
Customer records, such as billing and shipping address.
Demographics, such as your age or gender. This category includes data that may qualify as protected classifications under other California or federal laws.
Commercial information, such as products or services history and purchases.
Internet activity, such as your interactions with our Service.
Audio or visual data, such as photos or videos you share with us or post on the Service.
Geolocation data,
Employment and education data, such as data you provide when you apply for a job with us.
Inferences, such as information about your interests, ring size preferences and favorites.
Grand Arcanum Jewelry does not sell your personal information.
Right To Know and Delete
If you are a California resident, you have the right to delete the personal information we have collected from you and know certain information about our data practices in the preceding 12 months. You have the right to request the following from us:
The categories of personal information we have collected about you.
The categories of sources from which the personal information was collected.
The categories of personal information about you we disclosed for a business purpose or sold;
The categories of third parties to whom the personal information was disclosed for a business purpose or sold.
The business or commercial purpose for collecting or selling the personal information; and
The specific pieces of personal information we have collected about you.
Please send an email to grandarcanumjewelry@gmail.com to contact a customer support agent to utilize any of these rights. Please be specific about the right you want to exercise as well as the extent of your request in your request. Within 10 days, we will confirm that we have received your request. For processing your request and confirming your identity, we might need specific information from you. We may reject your requests to know or remove if we are unable to confirm your identity.
PROVISIONS FOR EU RESIDENTS: If you live in the EU, the processing of your personal data is subject to the General Data Protection Regulation (“GDPR”); for more information, read the “Additional Disclosures for Residents of the EU.”
Please use the information provided in the “Contact Us” section below to get in touch with Grand Arcanum Jewelry if you have any questions or issues regarding our privacy policy.
DATA THAT WE COLLECT
Details That You Offer
When you register for an account, update your profile, access our content, make a purchase, take part in a survey, contest, sweepstakes, or other promotion (“Promotion”), get in touch with customer support, or apply for a job, among other activities, we gather information that you voluntarily submit via the Service. Service Providers—described below—might be used by us to gather this data.
Information that identifies, refers to, characterizes, is reasonably capable of being associated with, or might reasonably be linked, either directly or indirectly, to you is among the data we gather. The categories of information we gather and have gathered during the past 12 months are listed below:
Contact Information: We gather your phone number, postal address, email address, first and last name, and other such contact information.
Credentials: For the purpose of authentication and account access, we gather passwords and additional data.
Demographic Information: Your age, gender, and nation are among the demographic details we gather.
Payment Information: When you make a purchase, we gather the information required to handle your payment, such as your credit card number, security code, and payment instrument expiration date. After a purchase, we do not keep track of payment details.
Profile Information: Among other things, we gather information about your ring size preferences, wish lists, interests, and favorites.
Contacts: In order to process your request, we gather information about your contacts. For instance, we ask for names and email addresses when you send a friend a referral through the Service or email a product to a friend. This makes it more likely that your acquaintance will be aware of your request for Grand Arcanum Jewelry to email them. Grand Arcanum Jewelry will only use the information it receives from you and your friend in the methods specified in this privacy policy. You understand and agree that we may use your contacts’ contact information to complete your request if you utilize this option.
Content: We gather information from messages you provide us, including product evaluations and comments you write, inquiries you pose to customer service, and any content you might share on social media. We will use your information, for instance, to reply to your request and provide you with further information we think will be useful, if you contact a customer service agent or jewelry consultant and give the consultant information, or if you submit a request through our service. Additionally, we might gather any anything you send us, including pictures, videos, and other types of media.
Employment Information: If you apply for a job with us, we will gather information about you as needed, such as your work history, résumé, transcript, answers to any questions you may have answered on our application or other forms pertaining to your application for a job, writing samples, and references.
Government Identification Information: In order to help us prevent fraud, you may give us additional personal identification information, such as a picture of your driver’s license or another form of official identification. In the event that you win a sweepstakes prize, you may also be required to supply government-issued identifying numbers, such as your social security number, for tax reporting purposes.
In the event that you voluntarily provide us with additional information through the Service that we do not seek, you are alone accountable for that information.
Cookie-based
Cookies, browser logs, web beacons, pixels, and other tracking technologies (both current and future) are some of the ways the Grand Arcanum gathers data (“Tracking Technologies”).
Three types of cookies are used by us:
Required Cookies: These cookies are always enabled since they are necessary to enable basic platform functionality. This includes keeping track of the language and nation you have chosen, tracking your activities on our site and how you use it statistically, storing your shopping cart and wish list items, and remembering whether you are logged in or not. We have a genuine reason for setting certain cookies, therefore we won’t ask for your permission before doing so. However, you can find a list of the cookies in our third-party cookie list (listed below).
Analytic Cookies: These are optional cookies that help us monitor and evaluate how you use the Services, make your shopping experience better, ask for and receive feedback from you, and let you engage with product reviews.
Cookies for social media and advertising: Advertising providers use these cookies to display ads based on your interests and to customize marketing within and outside of our services, including social media. These partners, like Facebook and Google, might mix that data with additional information they’ve gathered about you. Your web browser is the source of the data that these partners directly gather, and their privacy rules govern how that data is used.
Details from Additional Sources
Grand Arcanum uses outside sources to gather information about you. When we merge data that you submit to Grand Arcanum via the Service with data that we have acquired from other sources, we will handle the combined data in compliance with the procedures outlined in this Privacy Policy as well as any extra limitations put in place by the data’s original source. The categories of additional sources from which we gather data are as follows:
We purchase demographic data from data brokers to augment the information we get.
social networks when you make mention of our service or allow Grand Arcanum to access your information on any number of these platforms.
financial services companies that handle payment processing, as well as financing companies with whom we can make purchases.
Partners with whom we collaborate on marketing initiatives, sell or distribute our goods, or provide co-branded services.
Partners in marketing and advertising.
publicly accessible sources, like open government databases or additional publicly available data.
Information Use
We gather and utilize personal data about you for the commercial and business uses outlined in this privacy statement. Our company uses information collection and use for the following purposes:
Control your account, transactions, and registration for our service.
Provide the services you’ve requested, including order processing and fulfillment, customer care, and replying to your queries, comments, and requests.
Remind them of their appointments and help them confirm or schedule their encounters with us in general.
Provide you with updates, security alerts, technical notices, administrative and support messages, and information about policy changes.
Stop illicit activity or take appropriate measures when it comes to potential fraud.
Keep an eye on and evaluate usage, trends, and actions.
Surveys and/or research on the characteristics, hobbies, and behavior of our users should be done.
Enhance our product and service offerings, service content, and marketing and promotional activities.
Create and distribute direct marketing materials to you, such as brochures and emails regarding our and third-party companies’ goods, deals, incentives, events, and services.
Check your eligibility and send out prizes related to the promotions you participated in.
Advertise on our service as well as on websites and services that are not affiliated.
Observe all relevant laws, rules, court orders, and government requests.
As directed by you or with your permission, fulfill any other business or commercial purposes that are disclosed to you.
Information Exchange
In compliance with the procedures outlined in this privacy policy, we disclose your information. The following are some of the entities to which we have disclosed information or to which we have disclosed information in the past 12 months:
Service Providers: In the course of their work on our behalf, agents, contractors, and other service providers (collectively, “Service Providers”) may receive access to your information. Your information is only given to our service providers if it is required for them to carry out their function(s). They are not permitted to use your information for any other reason than what Grand Arcanum has specified. We only give Service Providers the information required to finish the requested service, good, or transaction, and we contractually forbid them from keeping, utilizing, or sharing your personal information for any reason other than carrying out our requests for services.
Affiliates: Your information is shared by us with our parent and sibling firms, among other linked entities. For instance, we may disclose your information to our affiliates for marketing, customer service, and technical operations.
Business Partners: When we provide you co-branded services, sell or distribute our goods, or work together on marketing initiatives, we disclose your information to our business partners. For instance, we may provide a business partner access to your personal information in order to offer you co-branded goods or services.
Special Events: Grand Arcanum will provide your information to the organizations taking part in the relevant event if you decide to take part in a special event (such a promotion). The majority of the time, these third parties only utilize your information to run the event. These promotional partners may occasionally send you marketing information about their goods and services.
Feedback, Testimonials, and User-Provided Content: We will post and share your information, along with any testimonials or user-provided content you submit on the Service, with partners, or in marketing and promotional materials if you submit any on the products or services offered by Grand Arcanum, the Service, or other user-provided content (like pictures or videos).
Request Facilitation: When you choose to share information about your activity on the Service with a social network, for example, we will share your information with other parties in order to facilitate your request.
Vendors and Other Parties: For business and commercial reasons, we exchange information with vendors and other parties. For instance, we have to give the shipping firm your name and address if we need to mail you something. Additional vendors include web hosts, shipping and fulfillment (i.e., businesses that ship or complete product orders), suppliers of diamonds or other precious stones, jewelers, assemblers, insurance companies, data analysis firms, analytics and advertising technology companies, affiliates, customer service providers, consulting or marketing firms/providers, financial services firms, accounting, bookkeeping, or legal firms, technology companies, including, but not limited to, enterprise application firms, businesses that provide technologies to enable electronic communications, and data storage providers. Furthermore, we will handle your information in connection with the transaction through a payment processor if you place an order with Grand Arcanum using a credit card or another financing option. For the purpose of lowering risk and preventing credit fraud, we will also exchange information with other businesses and institutions. Suppliers and other parties might function as our service providers or, in some situations, make their own decisions about how to handle your data. Vendors and other parties will receive information that will be used to customize ads, measure and improve the efficacy of our service and advertising, and enable other improvements.
Business Transfer: In the event of an insolvency, bankruptcy, or receivership, in which case your information would be transferred as one of Grand Arcanum’s business assets, your information will be disclosed as part of or in connection with any investment in the company, merger, sale of company assets, or acquisition.
Security, Legal Compliance, and Fraud Protection: We reserve the right, in our sole discretion, to reveal your information in order to abide by any applicable laws, rules, court orders, or governmental requests. Additionally, if required by law, we may disclose your information to look into, stop, or take action regarding suspected fraud and other criminal actions. In order to safeguard our rights, property, lives, health, security, and safety, as well as those of any third parties, the Service, or us, we may also share your information.
youngsters
Grand Arcanum Jewelry does not intentionally gather personal data from minors in the EU sixteen (16) or younger than thirteen (13) years old. Grand Arcanum Jewelry shall strictly adhere to the Children’s Online Privacy Protection Act (“COPPA”) and other laws, if and when it becomes necessary. Please get in touch with us using the information provided in the “Contact Us” section below if you are a parent or guardian and think Grand Arcanum Jewelry has gathered personal data in a way that is prohibited by COPPA or other applicable laws. We will take the necessary steps to delete the information as required by COPPA or other applicable laws. Furthermore, we do not sell the personal data of California residents who are under 16 years old.
SECOND PARTIES
Websites and Services of Third Parties
Links from our service to other people’s websites, businesses, platforms, and services are provided. These are not within our control and are not covered by this privacy statement. We advise you to go over the privacy statements that are available on these (and other) websites and services. Unaffiliated websites and services may use tracking technologies to gather information about you on their own and to ask for information from you. Other parties’ policies and practices, including what information they share with us, your rights and choices on their services and devices, and whether they store information in the United States or abroad, continue to apply to the information they collect and store, whether through our Service, their services, or Social Features (described below). We advise you to become acquainted with and review their terms of use and privacy policies.
CHOICES AND RIGHTS YOU HAVE
Examine and update the account details
Certain account information that you have freely provided to us through the Service is accessible to you for viewing, updating, or removal. You can use your account or get in touch with us using the details provided in the “Contact Us” section below to update or amend any information in your account. To verify your identification, we might need more information from you. Please be aware that we will keep and use your information as long as it’s required to fulfill our legal requirements, settle legal disputes, and uphold our agreements. The sections below under “Additional Disclosures for California Residents” and “Additional Disclosures for Data Subjects in Europe” outline the additional rights that California residents and data subjects in the EU have.
Interactions
Please follow the unsubscribe instructions in our promotional emails to opt out of getting emails from Grand Arcanum Jewelry, or get in touch with us using the information provided in the “Contact Us” section below. Please be aware that choosing not to receive promotional emails from Grand Arcanum Jewelry has no bearing on our continuing business relationships, service messages, non-promotional contacts with you, or orders you place with Grand Arcanum Jewelry.
Data protection
We put in place and keep up appropriate administrative, physical, and technical security measures to prevent against loss, theft, unauthorized access, disclosure, modification, and destruction of your information.
We cannot guarantee the security of your information because communication via the Internet is not totally secure, despite our best efforts.
Worldwide Transfer
Since Grand Arcanum Jewelry is situated in the United States, U.S. law governs the information we gather. In the event that Grand Arcanum Jewelry, its affiliates, partners, service providers, subsidiaries, or agents maintain facilities outside of the United States, your information will be processed and stored there. EU residents are not affected by this. By using this website, you agree to any such transfer of information outside of your country. The rules pertaining to data protection in the United States and other jurisdictions could differ from the ones in your home country. As a result, by using the Service or submitting any information, you agree that it may be processed, used, shared, stored, and transferred to and from the United States and other countries as specified in this privacy policy. Your personal information will be transferred in accordance with the “Additional Disclosures for Residents of the EU” section if you are an EU resident and your data was gathered in Europe.
A MODIFICATION TO THE PRIVATE POLICY
This is the complete and only version of our privacy policy; all previous versions are superseded. We retain the right to revise this Privacy Policy at any time to reflect modifications to our practices and services. We may do so on an occasional basis. Any modifications will take effect immediately upon posting of the updated Privacy Policy, and we will update the “Effective Date” on this page whenever a correction is made. To find out how we are safeguarding your information, Grand Arcanum Jewelry invites you to read this Privacy Policy on a regular basis. Your continuing use of our service signifies that you agree to the then-posted Privacy Policy, which does not apply to residents of the EU. If there are any significant changes, we might send you an additional email notification.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.
Email: grandarcanumjewelry@gmail.com
Telephone Number: 2139338883
Mailing Address:
GRAND ARCANUM JEWELRY
707 S Broadway St Suite 1122
Los Angeles, California
90014
We will respond to your request within 30 days, and we may require additional information from you to allow us to confirm your identity.
Privacy Policy Effective Date March, 2023